Refunds & Returns
All products must be returned;
- Unworn and unwashed
- Tags attached
- Free from make up and fake tan
- Free from any scent of deodorant, perfume or washing powder.
- I don’t like the items I received. I want a refund or replace it with another item.
Our customer’s satisfaction is our top priority. If you are not happy with the items or want to replace it, please email us at shop@artemischic.com, within 14 days (within Australia) or 30 days (International) of receiving the items.
Please include the following details in the email.
Name:
Order number:
Reason for Refund:
Once the request is approved, we will send instructions on how to return the items. We only accept returned items in their original condition. The customer shoulders the return postage cost.
We will refund you with store credits which you can use to make your new purchase.
- I received damaged and unusable items. I want a refund or replacement.
We are happy to offer refund/replacement for damaged items received. Please send us an email at shop@artemischic.com within 14 days (within Australia) or 30 days (International) of receiving the items.
Please include the following details in the email.
Name:
Order number:
Reason for Refund:
Order number:
Reason for Refund:
Pictures and proof of damaged items:
For any other questions and inquiries, please do not hesitate to contact us.